MANAB LLC (hereinafter referred to as the "Company") establishes the following Privacy Policy (hereinafter referred to as the "Policy") regarding the handling of Users' personal information in the service (hereinafter referred to as the "Service") provided on this website.
Article 1 (Personal Information)
"Personal Information" refers to "personal information" as defined in the Personal Information Protection Law, meaning information about a living individual that can identify the specific individual by name, date of birth, address, telephone number, contact information, or other descriptions contained in such information, and data related to face, fingerprints, or voiceprint (personal identification information).
Article 2 (Method of Collecting Personal Information)
The Company may ask for personal information such as name, email address, and nickname when a User registers for use. Additionally, when a User uses authentication through account linkage with external services (Google, Microsoft, GitHub, etc.), the Company may obtain user information such as the User's email address, name or display name, profile image, and identifiers necessary for authentication from the operators of such external services.
For Google account linkage, the Google user data obtained by the Company is limited to the User's email address, name or display name, profile image, and identifiers necessary for authentication. The Company does not access data from Google Calendar, Gmail, Google Drive, Google Contacts, or similar Google services.
Information regarding payments is entrusted to a third-party payment service provider (Stripe), and the Company does not directly collect payment information such as credit card numbers.
Furthermore, when a User uses AI features, the Company may collect conversation history between the User and AI. Conversation history is processed in a form that cannot identify the User and is not used for model training, except for the purpose of improving service quality, customer support, or as required by law.
For Teacher Review, the Company collects the submitted audio, target sentence, and teacher reply for reply creation, quality control, and customer support. Audio is stored in Cloudflare R2 and is generally deleted 2 weeks after submission.
Article 3 (Purpose of Collecting and Using Personal Information)
The purposes for which the Company collects and uses personal information are as follows:
・To provide and operate the Company's services
・To respond to inquiries from Users (including identity verification)
・To use information obtained through external authentication services such as Google, Microsoft, and GitHub for user registration, login authentication, account identification, prevention of unauthorized use, necessary communications with Users, and provision and operation of the Service
・To send emails about new features, updates, campaigns, and other services provided by the Company
・To make necessary communications such as maintenance and important notices
・To identify Users who violate the Terms of Service or attempt to use the service for unauthorized or improper purposes, and to refuse such use
・To allow Users to view and change their registration information, delete it, and view their usage status
・To charge usage fees to Users in paid services
・Purposes incidental to the above purposes of use
Article 4 (Changes to Purpose of Use)
1. The Company shall change the purpose of use of personal information only when it is reasonably recognized that the purpose after the change has a relevant connection with the purpose before the change.
2. When the purpose of use is changed, the Company shall notify Users of the changed purpose by a method prescribed by the Company or publish it on this website.
Article 5 (Provision of Personal Information to Third Parties)
1. Except in the following cases, the Company shall not provide personal information to third parties without obtaining prior consent from the User. However, this does not apply when permitted by the Personal Information Protection Law or other laws and regulations:
・When necessary for the protection of human life, body, or property, and it is difficult to obtain the consent of the person
・When particularly necessary for the improvement of public health or the sound development of children, and it is difficult to obtain the consent of the person
・When necessary to cooperate with a national organ, local public entity, or a person entrusted by them to perform affairs prescribed by laws and regulations, and obtaining the consent of the person may hinder the performance of such affairs
・When the following matters are notified or published in advance, and the Company has notified the Personal Information Protection Commission (that the purpose of use includes provision to third parties, the items of data provided to third parties, the means or method of provision to third parties, that provision of personal information to third parties will be stopped upon request by the person, and the method for accepting requests by the person)
2. Notwithstanding the provisions of the preceding paragraph, in the following cases, the recipient of such information shall not be considered a third party:
・When the Company entrusts all or part of the handling of personal information to the extent necessary to achieve the purpose of use
・When personal information is provided in connection with the succession of business due to merger or other reasons
・When personal information is jointly used with specific persons, and the fact thereof, the items of personal information to be jointly used, the scope of persons jointly using, the purpose of use by the users, and the name or title of the person responsible for the management of such personal information are notified to the person in advance, or placed in a state where the person can easily know
3. The Company will not sell, rent, or provide Google user data obtained through Google account linkage to third parties for advertising purposes. However, the Company may entrust the handling of such data to service providers for cloud hosting, authentication infrastructure, databases, email delivery, payment processing, and similar services to the extent necessary to provide the Service. In such cases, the Company will appropriately supervise such service providers.
Article 6 (Disclosure of Personal Information)
1. When requested by the person to disclose personal information, the Company shall disclose such information to the person without delay. However, if disclosure falls under any of the following, the Company may not disclose all or part of the information, and if a decision is made not to disclose, the Company shall notify the person without delay. A fee of 1,000 yen per case will be charged for disclosure of personal information:
・When there is a risk of harming the life, body, property, or other rights and interests of the person or a third party
・When there is a risk of significantly impeding the proper conduct of the Company's business
・When it would otherwise violate laws and regulations
2. Notwithstanding the provisions of the preceding paragraph, information other than personal information, such as history information and characteristic information, shall not be disclosed in principle.
Article 7 (Correction and Deletion of Personal Information)
1. If a User believes that their personal information held by the Company is incorrect, the User may request the Company to correct, add, or delete such personal information (hereinafter referred to as "Correction, etc.") by procedures prescribed by the Company.
2. If the Company receives a request from a User under the preceding paragraph and determines that it is necessary to respond to such request, the Company shall make Corrections, etc. to such personal information without delay.
3. When the Company makes Corrections, etc. based on the provisions of the preceding paragraph, or makes a decision not to make Corrections, etc., the Company shall notify the User without delay.
Article 8 (Suspension of Use of Personal Information, etc.)
1. When requested by the person to suspend use or erasure (hereinafter referred to as "Suspension of Use, etc.") of personal information on the grounds that it is being handled beyond the scope of the purpose of use, or that it was obtained by improper means, the Company shall conduct necessary investigations without delay.
2. Based on the investigation results of the preceding paragraph, if it is determined that it is necessary to respond to such request, the Company shall suspend use, etc. of such personal information without delay.
3. When the Company suspends use, etc. based on the provisions of the preceding paragraph, or makes a decision not to suspend use, etc., the Company shall notify the User without delay.
4. Notwithstanding the preceding two paragraphs, when suspension of use, etc. requires substantial costs or when it is difficult to suspend use, etc., and alternative measures necessary to protect the User's rights and interests can be taken, the Company shall take such alternative measure.
5. Users may request deletion of account information or unlinking of external authentication services by procedures prescribed by the Company. Except where retention is required by law, the Company will delete or suspend use of the relevant information within a reasonable period.
Article 9 (Changes to Privacy Policy)
1. The contents of this Policy may be changed without notifying the User, except for matters separately specified in laws and regulations or this Policy. However, when making changes that have a significant impact on the User's rights and obligations, such as changes to the purpose of use of personal information, the Company shall notify Users in advance or publish such changes on this website.
2. Except as otherwise provided by the Company, the revised Privacy Policy shall become effective when published on this website.
Article 10 (Contact Window)
For inquiries regarding this Policy, please contact the following window:
Company Name: MANAB LLC
Address: 7F Nihonbashi Mizuno Building, 1-11-12 Nihonbashi Muromachi, Chuo-ku, Tokyo
Department: Customer Support
Email Address: contact@jpedlab.com
Official WeChat Account: JPEdLab 微信
Official Instagram: jped.lab
Sincerely