These Terms of Service (hereinafter referred to as the "Terms") stipulate the conditions for using the service (hereinafter referred to as the "Service") provided on this website by MANAB LLC (hereinafter referred to as the "Company"). Registered users (hereinafter referred to as "Users") shall use the Service in accordance with these Terms.
Article 1 (Applicability)
1. These Terms shall apply to all relationships between Users and the Company arising from the use of the Service.
2. In addition to these Terms, the Company may establish various provisions (hereinafter referred to as "Individual Provisions") such as rules for using the Service. Regardless of their names, these Individual Provisions shall constitute part of these Terms.
3. If any provision of these Terms conflicts with any Individual Provision, the Individual Provision shall prevail unless otherwise specified in such Individual Provision.
Article 2 (Registration for Use)
1. Registration for use shall be completed when a person applying for registration agrees to these Terms and applies for registration by a method prescribed by the Company, and the Company approves such application.
2. The Company may not approve an application for registration if it determines that any of the following grounds exist, and the Company shall have no obligation to disclose the reasons for such determination:
・When false information is provided in the application for registration
・When the application is made by a person who has violated these Terms in the past
・In other cases where the Company deems registration inappropriate
Article 3 (Management of Account Information)
1. Users shall properly manage their email addresses, passwords, and account information for external services (such as Google) linked to the Service (collectively referred to as "Account Information") at their own responsibility.
2. Under no circumstances shall Users transfer, lend, or share Account Information with third parties. The Company shall deem that any login made with Account Information (including authentication information from external services) matching the registered information is use by the User themselves.
3. The Company shall not be liable for any damages arising from the use of Account Information by third parties, except in cases where the Company has intent or gross negligence.
Article 4 (Usage Fees and Payment Methods)
1. Users shall pay the usage fees displayed on this website as separately determined by the Company using a method specified by the Company. Subscription plans are continuous contracts and renew automatically when the plan validity period arrives. Single-month purchases and one-time purchases are one-off payments and do not renew automatically.
2. If a User delays payment of usage fees, the User shall pay delayed damages at an annual rate of 14.6%.
3. Billing for paid plans shall follow the following:
・Plan types: Monthly subscriptions, single-month purchases, and one-time purchases are available. Please see the plan details at /upgrade.
・Lite free trial: First-time Lite subscribers receive a 7-day free trial, limited to once per account.
・Promotion codes: Eligible users may enter a Stripe promotion code during their initial Checkout. The discount applies to the first paid month after the free trial. Eligibility, percentage, and validity follow the terms of each promotion.
・Billing after the trial: The first monthly billing period starts when the free trial ends and is charged at the displayed monthly price. The subscription then renews automatically.
・Cancellation during the trial: If the subscription is canceled before the trial ends, the first monthly fee is not charged. Paid-content access and the time-limited trial AI credits and Teacher Reviews expire when the trial ends.
・Upgrades: Subscription upgrades take effect immediately, and pro-rated charges will be applied.
・Downgrades: The current plan remains valid until the end of the current billing period, and changes will be applied from the next billing date. No refunds will be provided.
・Cancellation: The current plan remains valid until the end of the current billing period, and the user will return to the free plan after the end date. No refunds will be provided.
・Single-month purchases: Access starts after payment and expires after one calendar month.
・One-time purchases: Access starts after payment and has no recurring renewal.
Article 5 (Prohibited Conduct)
Users shall not engage in the following conduct when using the Service:
・Conduct that violates laws or public order and morals
・Conduct related to criminal acts
・Conduct that destroys or interferes with the servers or networks of the Company, other Users of the Service, or third parties
・Conduct that may interfere with the operation of the Company's services
・Conduct that collects or accumulates personal information about other Users
・Unauthorized access or attempts thereof
・Impersonating other Users
・Infringing on intellectual property rights, portrait rights, privacy, reputation, or other rights or interests of the Company, other Users, or third parties
・Posting or transmitting content containing expressions that the Company deems to include the following (excessively violent expressions, explicit sexual expressions, expressions leading to discrimination based on race, nationality, creed, gender, social status, family origin, etc., expressions that induce or assist suicide, self-harm, or drug abuse, and other expressions that contain anti-social content and cause discomfort to others)
・Conduct that the Company deems to be for the following purposes (conduct for business, publicity, advertising, solicitation, or other profit-making purposes; conduct for the purpose of sexual acts or obscene behavior; conduct for the purpose of meeting or dating members of the opposite sex without prior acquaintance; conduct for the purpose of harassing or defaming other Users; conduct for using the Service for purposes different from the intended use of the Service)
・Religious activities or solicitation for religious organizations
・Other conduct that the Company deems inappropriate
Article 6 (Suspension of Service Provision)
1. The Company may suspend or interrupt the provision of all or part of the Service without prior notice to Users if it determines that any of the following grounds exist:
・When performing maintenance or updates on the computer system related to the Service
・When the provision of the Service becomes difficult due to force majeure such as earthquakes, lightning, fires, power outages, or natural disasters
・When computers or communication lines are stopped due to accidents
・In other cases where the Company deems the provision of the Service difficult
2. The Company shall not be liable for any disadvantages or damages suffered by Users or third parties due to the suspension or interruption of the Service provision.
Article 7 (Copyright)
1. Users may only use the Service to post or upload information such as texts, images, or videos for which they possess the necessary intellectual property rights such as copyright, or for which they have obtained permission from the necessary rights holders.
2. Copyrights for texts, images, videos, etc. posted or uploaded by Users using the Service shall remain with the Users or other existing rights holders. However, the Company may use such posted or uploaded content within the scope necessary for improving the Service, enhancing quality, correcting defects, and promoting the Service. Users shall not exercise moral rights regarding such use.
3. Except as provided in the preceding paragraph, all copyrights and other intellectual property rights for the Service and all information related to the Service shall belong to the Company or rights holders who have permitted its use. Users shall not copy, transfer, lend, translate, modify, reprint, publicly transmit (including making transmittable), transmit, distribute, publish, or use for business purposes without permission.
Article 8 (Usage Restrictions and Registration Cancellation)
1. If a User falls under any of the following, the Company may delete posted data, restrict the User's use of all or part of the Service, or cancel the User's registration without prior notice:
・When violating any provision of these Terms
・When it is discovered that there are false facts in the registered matters
・When the credit card submitted by the User as a payment method is suspended
・When there is non-performance of payment obligations such as fees
・When there is no response to contact from the Company for a certain period
・When there is no use of the Service for a certain period since the last use
・In other cases where the Company deems the use of the Service inappropriate
2. If a User falls under any of the preceding items, the User shall automatically lose the benefit of time for all debts to the Company and must immediately pay all debts in a lump sum.
3. The Company shall not be liable for any damages suffered by Users due to actions taken by the Company based on this Article.
Article 9 (Withdrawal)
Users may withdraw from the Service by following the withdrawal procedures prescribed by the Company.
Article 10 (Disclaimer of Warranties and Liability)
1. The Company makes no express or implied warranties that the Service is free from defects in fact or law (including defects, errors, bugs, or rights infringements related to safety, reliability, accuracy, completeness, validity, fitness for a particular purpose, security, etc.).
2. The Company shall not be liable for any damages suffered by Users arising from the Service, except in cases where the Company has intent or gross negligence. However, this disclaimer shall not apply if the contract between the Company and the User regarding the Service (including these Terms) constitutes a consumer contract under the Consumer Contract Act.
3. Even in cases stipulated in the proviso of the preceding paragraph, the Company shall not be liable for damages arising from special circumstances among damages suffered by Users due to non-performance of obligations or torts due to the Company's negligence (excluding gross negligence) (including cases where the Company or User foresaw or could have foreseen the occurrence of damages). Furthermore, compensation for damages suffered by Users due to non-performance of obligations or torts due to the Company's negligence (excluding gross negligence) shall be limited to the amount of usage fees received from the User in the month when the damages occurred.
4. The Company shall not be liable for any transactions, communications, or disputes between Users and other Users or third parties regarding the Service.
5. The Company makes no warranties regarding the accuracy, completeness, usefulness, currency, or fitness for a particular purpose of responses, explanations, information, or other content (hereinafter referred to as "AI-Generated Content") provided by the AI functions of the Service. AI-Generated Content will not be used for model training. It is not a substitute for professional advice (medical, legal, tax, etc.). Users shall use AI-Generated Content at their own responsibility, and the Company shall not be liable for such use. The Company shall not be liable for any judgments or actions made in reliance on AI-Generated Content.
6. Teacher Review replies are learning support and do not guarantee immediate replies, a particular quality level, or learning outcomes. Tickets are for Teacher Review audio feedback and are not online lesson reservation rights.
Article 11 (Changes to Service Content, etc.)
The Company may change, add, or abolish the content of the Service with prior notice to Users, and Users shall consent to such changes.
Article 12 (Changes to Terms of Service)
1. The Company may change these Terms without requiring individual consent from Users in the following cases:
・When the changes to these Terms are in the general interest of Users.
・When the changes to these Terms do not contradict the purpose of the Service use contract, and are reasonable in light of the necessity of the changes, the appropriateness of the content after the changes, and other circumstances related to the changes.
2. When changing these Terms pursuant to the preceding paragraph, the Company shall notify Users in advance of the fact that the Terms will be changed, the content of the Terms after the change, and the effective date of such changes.
Article 13 (Handling of Personal Information)
The Company shall appropriately handle personal information obtained through the use of the Service in accordance with the Company's "Privacy Policy".
Article 14 (Notices or Communications)
Notices or communications between Users and the Company shall be made by methods prescribed by the Company. Unless the User submits a change notification in accordance with methods separately prescribed by the Company, the Company shall deem the currently registered contact information as valid and make notifications or communications to such contact information, and these shall be deemed to have reached the User at the time of transmission.
Article 15 (Prohibition of Assignment of Rights and Obligations)
Users may not transfer or use as security their status under the use contract or rights or obligations based on these Terms to third parties without the prior written consent of the Company.
Article 16 (Governing Law and Jurisdiction)
1. The interpretation of these Terms shall be governed by Japanese law.
2. In case of any dispute regarding the Service, the court having jurisdiction over the location of the Company's principal office shall have exclusive jurisdiction.